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About Out of the Box Publishing
ORDERING INSTRUCTIONS

Online ordering from Out of the Box Publishing is quick, simple and secure. Products can be added to your shopping cart from the Product Showcase pages or from the OTB Online Store.

It is not necessary to read these instructions to order online. However, if you are new to online ordering, or if you are having difficulties placing your order, please review these ordering instructions for more information.

Step 1 – Add Products to Your Shopping Cart

To order from the Product Showcase, select the product you would like to purchase from the selection table. Each product has a "Product Overview" page which includes a "BUY NOW" area in the upper right corner of the screen:

Anytime you see a "BUY NOW" link on a product page, clicking on it will take you to a shopping cart entry form like the one shown above. Simply enter the quantity you want to order and click on the "Add to Cart" button.

If you are already familiar with our products, you can use the Express Order Form found on the OTB Online Store page. The Express Order Form includes all of our products and makes it quick and easy to add multiple products to your shopping cart.

Step 2 – View Your Shopping Cart

Each time you add products to your shopping cart, you will see a screen like this:

From this screen you can click [Check Out] to proceed to the next step in the ordering process, [Empty Cart] to remove all items from your shopping cart, or [Continue Shopping] to add more products to your shopping cart.

Step 3 – Enter Your Billing, Shipping and Payment Information

To correctly process your order you are required to complete all fields highlighted in bold:

If your shipping information is the same as your billing information, simply check the box [Shipping info same as billing] and proceed to Payment Information. If you want to send your order to a location other than your billing address, enter the correct shipping information.

If you selected Visa, Mastercard, Discover, or American Express, you will need to enter your credit card # and expiration date. You will have the option to change or cancel your order in the next step.

Note: When entering the credit card number, do not enter dashes between the numbers – this will prevent proper authorization.
Note: The expiration date must be in the format of (mo/yr). Use 2 digits for the month before the slash mark and 2 digits for the year, after the slash mark.

  • Example of correct expiration entry: 03/01
  • Examples of incorrect expiration entries: 0301/, /0301, 03/01

To proceed to the next step in the order process, click [Choose Shipping Method]. To exit the shopping cart click [Empty Cart], and then [Continue Shopping].

Step 4 – Review Your Order and Choose a Shipping Method

This screen displays all of your billing and shipping information. If any of the information is not correct at this point, use the [Back] button on your web browser and enter the correct information.

Below the billing and shipping information, a table displays the shipping, tax and total charges for all available shipping options. Choose the shipping method that most closely fits your needs. Note: UPS does not make deliveries to PO Boxes. For more detailed shipping information, please refer to Shipping Options for Online Orders.

If you are satisfied with your order, click on the [Purchase Now] button. To exit the shopping cart click [Empty Cart], and then [Continue Shopping].

Step 5 – Your Order Confirmation

This screen displays your order number. If you selected either of the following the payment methods: "Check/Money order" or "Call for Credit card", you should print this order confirmation page. It has the mailing address for Out of the Box Publishing, and our toll free number so you can easily call in your credit card number.

If the order confirmation page displays an error message regarding your credit card, please do not re-enter your order. We will try to process your credit card manually first. If that fails, then we will call or email you to inform you that we are having problems processing your credit card.

Step 6 – Email Notifications

If you correctly entered your email address, you will automatically receive the following email notifications:

  • Order Confirmation – This email is sent from our shopping cart program. It includes your order number, billing & shipping information, all items ordered and a total cost. Simply print out the email order confirmation if you want a receipt.
  • Shipping Confirmation – You will receive an email confirmation the evening of the date your order shipped. The shipping method and package tracking information will be provided in the email with links for UPS, USPS, or FedEx shipment tracking.

If you selected USPS Priority mail you should expect to see your order in 2 - 3 business days from the day we shipped it. If you do not receive your priority mail package with in 5 business days, please contact us via email at sales@otb-games.com or via phone at 800-540-2304 and we will try to locate your package.